💬 Quick Glow Try-On Questions?
🌿 What’s included?
You’ll receive a full-size foundation in your custom shade — no minis here.
✨ 14 days to try it at home, your way.
💳 You’re only charged if you keep it.
📦 Just cover a small shipping fee today — that’s it.
✨ How does it work?
Here’s how the Glow Try-On works, step by step:
1️⃣ Find your match: Take our Glow Match Quiz to get your recommended shade.
2️⃣ Add to cart: We ship it full-size, you just cover a small $9.95 CAD shipping fee (or score free shipping if your cart hits $55+)
3️⃣ Try it for 14 days: Blend it, wear it, fall in love (or don’t — that’s okay too).
4️⃣ Keep it or return it: If you glow with it, we’ll charge you automatically at day 14. If not? Return it easily, no questions asked.
The glow is in your hands. ✨
🌸 What makes it risk-free?
You get 14 full days to wear it, blend it, test it in daylight (and on Zoom calls), and see if it’s your vibe. Here’s the glow-down:
✔️ Full-size product. Not a sample. Not a compromise.
✔️ Only charged if you keep it. We won't bill you at checkout — just cover shipping today.
✔️ Not the one? Return it within your trial window. No awkward forms. No guilt-tripping.
We're here to help you find your glow, not lock you in. ✨
📦 Is it really full-size?
Yes! You get the same full-size foundation we sell — no minis, no samples.
🎯 What if I pick the wrong shade?
Not the perfect match? No biggie — that’s exactly what the Glow Try-On is for.
💌 Just email us at support@vhues.ca within your 14-day trial period. Include your order number, a quick note about why the shade didn’t work, and a photo (optional, but helpful!).
We’ll send return instructions your way. No long forms. No guilt trips. Just an easy glow-forward swap or return. ✨
🐰 Is everything vegan?
Yes! Every VHues Glow Try-On product is 100% vegan, cruelty-free, and made with skin-loving ingredients. Always.💕
📦 How long does shipping take?
Glow Try-On is currently available only in Canada and the U.S. 🇨🇦🇺🇸 This helps ensure your 14-day trial window isn’t eaten up by shipping delays. We charge a flat $9.95 CAD shipping fee within North America — but orders $55+ ship free 💌
🧪 Processing time: 5–9 business days to freshly make and pack your order
🚚 Shipping time (Canada & U.S.): 3–5 business days
📬 Total estimated delivery: 8–14 business days
We’re working on expanding access globally — thank you for your patience as we grow 🌍💛
🔁 Can I exchange instead of returning?
At the moment, we offer returns (not direct exchanges) for Try-On orders — but we're working on making swaps easier in the future.
If your shade’s not quite right, just return it within 14 days, no stress. We'll guide you toward a better match if you want to try again ✨
🌍 Do you ship internationally?
For our Glow Try-On program, we currently ship only within Canada and the U.S. 🇨🇦🇺🇸
This is to ensure you have the full 14 days to try it, love it, or return it — with no shipping delays eating into your glow time.
Live outside North America? Our full-price items still ship worldwide, and we’re working on expanding the Glow Try-On access soon 💌
🎨 Can I pick a different shade if the quiz didn’t pick the right one for me?
Absolutely! If you feel like your Glow Match Quiz result isn’t the perfect match, you can choose any of the 16 shades we offer in our Glow Try-On program.
Just visit our Glow Try-On Natural Radiance Foundation Collection to explore all the options and pick the one that’s calling your name!
If you still need help finding the right shade, feel free to reach out to us at support@vhues.ca — we’re happy to assist you on your glow journey! ✨
Find Your Perfect Glow ✨
Let’s make finding your foundation fun, flawless, and totally *you*.
✨ Try Before You Buy
Meet the Glow Try-On: your risk-free way to test our Natural Radiance Foundation. Try it for 14 days — just cover a small shipping fee.
16 shades. Vegan. Cruelty-free. Made in Canada. Radiance, delivered.
Explore Try-On Shades🔍 Not Sure? Take the Glow Match Quiz
Answer 5 quick questions and Elara will match you with your perfect shade (and glow goals ✨).
Take the QuizStill browsing? Check out all 16 shades and find your glow.