Preparing your order
Orders generally require
5–9 business days
for processing and fulfillment
before carrier transit begins.
Processing + fulfillment
5–9 business days
Transit to
United States
3–5 business days
Estimated total
8–14 business days
Brush Return Eligibility
Unopened and unused brushes may
qualify for a return within the
applicable window when they are
in their original condition
and returned with original
packaging and essential components.
Any applicable hygiene or tamper
seals must remain intact.
Once opened or used:
Brushes are generally excluded
from voluntary change-of-mind
returns for hygiene reasons.
Applicable statutory rights
are not restricted.
How to Request a Return
Visit your
customer account
to submit a return request.
VHUES reviews eligible requests
and provides the applicable
return instructions.
You can also use the Help button
for assistance with your order.
Something Wrong With Your Order?
If your brush arrives damaged,
defective, incorrect or
misdescribed, use the Help button
to contact us or visit our FAQ.
These issues are handled
separately from ordinary
change-of-mind returns,
subject to applicable law.
Delivery times are estimates.
Carrier, customs and fulfillment
delays may affect timing.
Shipping rates above use
regional reference currencies.
Final charges, available shipping
services and transaction currency
are determined at checkout.
International duties or taxes
may apply unless collected
at checkout.
