💬 VHues FAQ

Yes, always. All of our products are 100% vegan and never tested on animals. We believe beauty should never come at a cost to our furry friends.

You’ll get a full-size foundation in your custom shade, delivered to your door. Try it at home for 14 days — you’ll only be charged if you decide to keep it. Just cover the shipping fee upfront.

Start by taking our Glow Match Quiz to find your perfect shade. Add the match to your cart, pay for shipping, and we’ll send it full-size. Keep it if it’s a match — or return it within 14 days for no charge (just return shipping).

Yes — if it was part of a Glow Try-On and you’re within the 14-day trial window. For all other orders, products must be unopened and unused to qualify for a return.

No biggie. Just email us at support@vhues.ca within 14 days of delivery. We’ll walk you through it — no charge for the product, just cover return shipping.

When you check out with a Glow Try-On, your payment method is securely pre-authorized—but not charged right away. You’ll have 14 full days to try your foundation at home, no pressure. ✨ Love it? We’ll automatically process the payment after your trial ends—no extra steps needed. 🙅 Not your match? Just start a return within the 14 days, and you won’t be charged for the product.

Maybe… 👀 Let’s just say we love a bonus glow-recommendation. But you’ll have to take the quiz to find out → Glow Match Quiz.