Preparing your order
Orders generally require
5–9 business days
for processing and fulfillment
before carrier transit begins.
Processing + fulfillment
5–9 business days
Transit to
Vereinigte Staaten
3–5 business days
Estimated total
8–14 business days
Brush Return Eligibility
Unopened and unused Packing Eye
Brushes may qualify for return
within the applicable window
when they remain in original
condition, with original packaging
and essential components.
Any applicable protective,
hygiene or tamper seals must
remain intact.
Once opened or used:
Makeup brushes are generally
excluded from voluntary
change-of-mind returns for
hygiene reasons.
Applicable statutory consumer
rights are not restricted.
How to Request a Return
Visit your
customer account
to submit a return request.
VHUES reviews eligible requests
and provides the applicable
return instructions.
You can also use the Help button
for assistance with your order.
Something Wrong With Your Order?
If your Packing Eye Brush arrives
damaged, defective, incorrect
or misdescribed, use the Help
button to contact us or
visit our FAQ.
These issues are handled
separately from ordinary
change-of-mind returns,
subject to applicable law.
Delivery times are estimates.
Carrier, customs and fulfillment
delays may affect timing.
Shipping rates above use regional
reference currencies.
Final charges, available shipping
services and transaction currency
are determined at checkout.
International duties or taxes
may apply unless collected
at checkout.
