Preparing your order
VHUES products are prepared
and fulfilled on demand.
Processing generally takes
5–9 business days
before carrier transit begins.
Processing + fulfillment
5–9 business days
Transit to
Vereinigte Staaten
3–5 business days
Estimated total
8–14 business days
Finishing Powder Return Eligibility
Unopened and unused products
may qualify for a return
within the applicable window
when they remain in original
condition, with original
packaging and essential
components.
Any applicable hygiene,
protective or tamper seals
must remain intact.
Once opened or used:
Loose powder in jar packaging
is generally excluded from
voluntary change-of-mind
returns for hygiene reasons.
Eligibility is reviewed
according to product condition,
hygiene requirements and
applicable consumer rights.
How to Request a Return
Visit your
customer account
to submit a return request.
VHUES reviews eligibility
and provides the applicable
return instructions.
You may also use the
Help button for assistance
with your order.
Something Wrong With Your Order?
If your Finishing Powder
arrives damaged, defective,
incorrect or misdescribed,
use the Help button to
contact us or visit our FAQ.
These issues are handled
separately from ordinary
change-of-mind returns,
subject to applicable law.
Delivery times are estimates.
Carrier, customs and fulfillment
delays may affect timing.
Shipping rates above use regional
reference currencies.
Final charges, shipping services
and transaction currency are
determined at checkout.
International duties or taxes
may apply unless collected
at checkout.
