Preparing your order
Orders generally require
5–9 business days
for processing and fulfillment
before carrier transit begins.
Processing + fulfillment
5–9 business days
Transit to
Vereinigte Staaten
3–5 business days
Estimated total
8–14 business days
Bronzer Return Eligibility
Unopened and unused Bronzer
may qualify for return within
the applicable window when
it remains in original condition
with original packaging and
essential components.
Applicable protective or
tamper seals must remain intact.
Once opened or used:
For ordinary voluntary
change-of-mind returns,
pressed-powder Bronzer is
generally final sale because
hygienic resale cannot
reliably be verified.
Eligibility is reviewed
against the applicable
policy, product condition,
and mandatory consumer rights.
Statutory withdrawal rights
and legally required remedies
remain unaffected.
How to Request a Return
Visit your
customer account
to submit a return request.
VHUES reviews eligible requests
and provides the applicable
return instructions.
You can also use the
Help button for assistance
with your order.
Something Wrong With Your Order?
If your Bronzer arrives
damaged, defective, incorrect
or misdescribed, use the
Help button to contact us
or visit our FAQ.
These issues are handled
separately from ordinary
change-of-mind returns,
subject to applicable law.
Delivery times are estimates.
Carrier, customs and fulfillment
delays may affect timing.
Shipping rates shown use regional
reference currencies.
Final charges, services and
transaction currency are
determined at checkout.
International duties or taxes
may apply unless collected
at checkout.
